ROADMAP & RELEASES

Latest updates for Personalization

Delight customers with 1:1 experiences that drive revenue and brand loyalty. Get a first look at how we're innovating to help marketers create personalized customer journeys. 

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Unlock 1:1 personalization with Contextual Bandits

Learn how to leverage contextual bandits to deliver smarter personalization that drives conversion rates and revenue. Discover Contextual Bandits.

Opal Chat

in beta

Harness Optimizely’s expertise anytime with Opal Chat, your 24/7 personalization and platform guide.

  • Expert Assistance: Access a dedicated Optimizely expert around the clock to get advice on personalization best practices and platform usage.
  • Ideation and Strategy: Chat with Opal to brainstorm what to test and how, optimizing the value you gain from Optimizely.
  • Contextual Support: Opal understands your current position in the platform to provide tailored guidance and support throughout your journey.

screenshot of a conversation with a contextual AI chatbot

Contextual Bandits

IN beta

Unlock AI-powered 1:1 personalization by serving the most optimal and effective experience to each individual.

  • Reduce guesswork while driving conversions with contextual bandits that harness user-level attributes to make decisions
  • Data, machine-learning, and growth teams can customize bandit algorithms that automatically personalize user experiences to optimize outcomes

contextual_bandits

Register interest in the beta!

Journey Builder

in development

Orchestrate multi-step user journeys on the web.

  • Seamlessly visualize the connection between experiences to understand various customer paths
  • View and edit existing customer journeys, and create new journeys by defining audiences, decisioning, and conditions of experiences
  • Qualify visitors for experiences by requiring them to have seen certain other experiences first

The journey builder will allow Optimizely Personalization customers to orchestrate multi-step user journeys on the web.

Visual Editor Rebuild

in development

A new visual editor with modern enhancements will provide greater ease-of-use and reliability.

  • Overlay the visual editor onto your website
  • Reliably load the visual editor
  • Enable everyone to make variation changes

Akamai Support for Edge Delivery

in development

Customers using Akamai as their CDN will be able to leverage Edge Delivery for fast, flicker-free experiences.

  • CDN processing: Assign users to personalized experiences and apply changes at the edge before your web page even reaches your visitors
  • Boost page load: Less JavaScript delivered to your visitors means faster website performance
  • Backwards compatibility: Implement Edge Delivery into existing Web projects without having to rebuild them

Learn more about Optimizely's roadmap

Join us on World, the global Optimizely community site hosting forums, blogs and documentation for the Optimizely platform. Engage with the worldwide Optimizely community and learn about product updates to stay up to date on how to unlock your potential.

Disclosure and Safe Harbor. [2022-8]. This product roadmap is intended to outline our general product direction. It is intended for information purposes only. It may not be incorporated into any contract. It is not a commitment to deliver any material, code, or functionality, and should not be relied upon in making purchasing decisions. Customers who purchase our products should make their purchase decisions based upon features and functions that are currently available. Any unreleased services, features, functionality, or enhancements referenced in any document, roadmap, blog, website, press release, or public statement that are not currently available are subject to change at our discretion and may not be delivered as planned or at all. The development, release, and timing of any features or functionality remains at the sole discretion of Episerver Inc. (dba Optimizely).

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